1. Contact Information
You can reach our customer service team through:
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Email: support@wpsall.com
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Phone Support: +1 (800) 123-4567
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Live Chat: Visit our website at www.wpsall.com
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Business Hours: Monday to Friday, 9:00 AM - 6:00 PM (ET)
2. Order Inquiry & Support
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You can check your order status on the Order History page.
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If there are any issues with your order (e.g., shipping delays, address changes), please contact us promptly.
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If you notice any errors in your order details, please reach out to us as soon as possible for corrections.
3. Returns & Refunds Support
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For return and refund policies, please refer to our Return & Refund Policy.
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Returns must be requested within the applicable policy timeframe.
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Refunds will be processed back to the original payment method after the returned items have been received and inspected.
4. Shipping & Delivery
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Orders are typically processed within 1-3 business days.
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We offer standard, expedited, and international shipping options. Please refer to our Shipping Policy for more details.
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If your order is lost or delayed, please contact us immediately.
5. Product Quality & Warranty
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All our products meet high-quality standards. If there is a manufacturing defect, you may request a return or exchange.
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Some electronic products may come with an additional manufacturer’s warranty. Please check the product page or contact us for details.
6. Customer Satisfaction Commitment
We are committed to delivering excellent customer service. If you have any feedback or suggestions, please let us know. We continuously strive to improve our services to meet your needs.